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Frequently Asked Questions

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  • WHAT DOES THE "PUBLISH" FIELD MEAN ON THE REQUEST FORM?

This field should be either answered by Yes or No.

Yes: Badawi Design Studio is granted permission to share and advertise the livery.

No: The livery must be shared only with the customer.

Note: This is only an option for fictional requests.

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  • I JUST SUBMITTED A REQUEST, WHEN CAN I EXPECT THE TEAM TO GET BACK TO ME?

Currently, your order is being evaluated by our professional team. If things go well, you'll receive a quote with a due date, that also directs you to the payment form. If the team can't move forward with your design for any reason you'll be notified.

Note: Full payment must be made within 48 hours of receiving the quote, otherwise the order will be canceled.

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  • I'VE ALREADY PAID THE FULL AMOUNT, WHEN CAN I EXPECT MY LIVERY?

No firm delivery dates are given, if any were shared these are always flexible and subject to change.

Every livery we make should stand to Badawi Design Studio standards before getting published, which usually takes 4-6 weeks of hard work.

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  • WHAT HAPPENS AFTER MY LIVERY IS DONE?

You'll be notified immediately and our team will upload your livery to our website -if permission to publish was granted- or you'll receive a permanent link on your email address.​

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  • WHAT IF I HAD ALREADY PAID AND THE TEAM COULDN'T DO MY LIVERY? 

You'll be shortly notified and receive a full refund or use your credit to request another livery.​

  • WHAT IF I'M NOT SATISFIED WITH THE FINAL PRODUCT?

Though it's unlikely with our professionalism, we'll look further into the defects, fix them and note them down for future improvement. Also, if the livery truly doesn't stand to Badawi Design Studio standards you'll be issued a partial refund. 

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  • ARE ALL DOWNLOAD LINKS ON THIS SITE SAFE?

All the files on our website are stored on Google Drive and are always checked using Google Drive virus scanner before being published. 

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  • WHAT ABOUT SCENERIES?!

Our team is constantly working on various projects. Currently, the team stopped taking requests for sceneries as we are on a joint venture with Vertex Design Studio to develop professional sceneries for Jeddah, Dammam, and Riyadh for MSFS.​

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  • MY QUESTION ISN'T HERE!

Don't hesitate to reach out to us on any of our official social media platforms, or use the Ask Us! button anytime.

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